When an event is canceled, or when you cancel your entry, the coins you spent are returned to your balance as unused.
※ If you entered using a ticket, the ticket is returned as unused as long as it is still within its validity period. Coins spent to purchase a discounted play ticket are not refunded.
It can take some time for this to be reflected. If it still doesn't show up, please try the following:
If this doesn't solve the problem, please contact us through the form below.